Reliable message delivery, around the clock
An interface engine is the heart of healthcare data flow — and when it stalls, care and revenue stall with it. We build and operate engines (Mirth/NextGen Connect, Rhapsody-style) with robust error handling, retries, alerting and 24/7 support, so messages never silently fail.
- Interface engine design & deployment
- Channel development & transformation logic
- Error handling, retries & alerting
- 24/7 monitoring and managed support
What's Included
Everything you need, delivered by a senior, security-first team.
Engine Setup
Stand up and configure your engine.
Channels
Routing and transformation per feed.
Error Handling
Retries, dead-letter and alerts.
Monitoring
Live dashboards and SLAs.
Migrations
Move off legacy engines safely.
24/7 Support
We watch it so you don't have to.
Interface engines that never miss a message
The interface engine is the beating heart of healthcare integration — every lab result, admission and order flows through it. We build, monitor and support interface engines (Mirth Connect / Open Integration Engine and Rhapsody-style platforms) so messages are delivered reliably, transformed correctly and fully audited.
What we provide
- Interface build — new inbound/outbound interfaces for EHRs, labs, HIEs and devices.
- Monitoring & alerting — proactive channel monitoring with instant alerts on errors.
- Message reprocessing — catch, fix and safely replay failed messages.
- Support & SLAs — retainer-based support with on-call cover.
- Documentation & handover — clear docs so your interfaces are maintainable.
Reliability you can audit
Every message is tracked and logged, so when a clinician asks "where is my result?", the answer is one query away — and your compliance team has the audit trail it needs.
How the Engagement Works
Discover
We assess your current state, goals and constraints.
Design
A secure, costed plan with clear milestones and SLAs.
Deliver
Iterative, auditable execution with security built in.
Operate
Ongoing optimisation, monitoring and support.
Pairs Well With
HL7, FHIR & EDI Integration
Healthcare interoperability: HL7 v2, FHIR, X12 EDI and interface engines connecting EHRs, labs, payers and devices.
Learn moreMirth Connect Services
Mirth Connect (Open Integration Engine) implementation, channel development, upgrades and 24/7 support for HL7 & FHIR interfaces.
Learn moreFHIR Interoperability
FHIR R4 APIs, SMART on FHIR apps, US Core & USCDI conformance and Bulk FHIR pipelines for Cures Act compliance.
Learn moreFrequently Asked Questions
An interface engine is middleware that connects healthcare systems — receiving, transforming, routing and delivering clinical messages (HL7, FHIR, CCDA, EDI) between EHRs, labs, HIEs and devices, with error handling and audit trails. Mirth Connect / Open Integration Engine is the most common.
We specialise in Mirth Connect and the community Open Integration Engine, and support Rhapsody-style and other engines. We can build new interfaces, take over existing ones, or run the whole environment for you.
Yes. We provide proactive monitoring, alerting, message reprocessing and SLA-backed support for existing interface environments, including a documented handover of undocumented setups.
Interfaces are built with validation, error handling, retries, message tracking and alerting, plus reprocessing for any failures — so problems surface immediately and every message is accounted for and auditable.
Ready to get started with Interface Engine & Support?
Book a free consultation — we'll map a secure, practical path forward.