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Industries · HIPAA / HITRUST

Healthcare IT that moves patient data safely and on time

Interface engines, FHIR APIs and HIPAA-aligned cloud for hospitals, diagnostic labs, payers and digital-health teams, from engineers who also run their own clinic and lab software.

Surgical team at work in an operating theatre
At a glance
  • HL7 v2 · FHIR R4 · X12Standards we build interfaces in every week
  • HIPAA-alignedEncryption, audit logs and BAA-ready cloud designs
  • 6 health productsClinic, lab, dental, physio and vet software we run
  • 24/7 interface supportFor clients on a managed-support SLA
Healthcare & Health IT

Most healthcare IT problems are really integration problems

A lab result that never reaches the EHR, a payer feed that silently drops claims, an interface engine nobody dares upgrade: these are the failures that hurt clinicians and patients. They rarely come from one bad system. They come from the joins between systems. That is why our healthcare practice starts with HL7, FHIR and EDI integration and works outward to the cloud, security and software around it.

We build and support Mirth Connect and Open Integration Engine channels, FHIR R4 and SMART on FHIR APIs, HIE connections and OpenEMR customisation. We also operate our own clinic, pathology-lab and veterinary products, so we know what a busy front desk or a lab bench needs from software, not just what the standard says.

Sound familiar?

Problems healthcare teams bring to us

If any of these sound like your week, we have probably solved a version of it before.

“Our interface engine is a black box”

Channels written years ago by someone who has left, no documentation, and an upgrade everyone keeps postponing.

“Results go missing and we find out from clinicians”

Errors queue up silently. No alerting, no dashboards and no idea how many messages failed overnight.

“We need FHIR, but our systems speak HL7 v2”

A partner, regulator or app vendor wants FHIR APIs while the core systems still emit pipe-delimited messages.

“The security questionnaire is longer than our codebase”

Hospitals and payers ask for HIPAA evidence, pen-test reports and policies before they will sign.

“Every new lab analyser is a three-month project”

Each instrument and LIS has its own dialect of HL7 or ASTM, so every connection starts from scratch.

“Our front desk spends the day on the phone”

Missed calls, no-shows and manual reminders cost appointments and staff time every single day.

What we build

Healthcare solutions, from interfaces to the front desk

Pick the problem closest to yours. Each one links to the services and products that deliver it.

Interface engine rescue & support

The challenge

A Mirth Connect (or similar) estate grown over years, with undocumented channels, an unsupported version and failures nobody notices until a clinician calls.

Our approach

We inventory every channel, document message flows, add error queues and alerting, then plan a safe upgrade or move to the Open Integration Engine. After that we can run it for you with a monitored support SLA.

What you get

  • Channel inventory and flow diagrams
  • Alerting on failed and stuck messages
  • Tested upgrade or migration plan
  • Optional 24/7 monitored support
How we start

A typical first engagement: the interface health check

A fixed-scope, two-to-four-week review that gives you a clear picture of your integration estate before you commit to anything bigger.

Week 1

Discovery & access

We meet your integration, clinical-apps and security leads, get read-only access and list every system that sends or receives messages.

Week 1–2

Channel inventory

Every channel is documented: source, destination, message types, transformations, volumes and error history.

Week 2–3

Risk & gap review

Unsupported versions, missing alerts, PHI exposure and single points of failure, ranked by clinical and compliance impact.

Week 3–4

Written roadmap

A prioritised plan with effort estimates for the upgrade, the FHIR enablement and monitoring. You can run it yourself or with us.

Senior engineers firstYour first call is with someone who will do the work, not a sales script.
Written, fixed-scope startA scoped assessment with a written plan before any long commitment.
We run our own products13 live platforms we build and operate, so we feel production pain too.
Honest about fitIf another team or an off-the-shelf tool suits you better, we will say so.
FAQ

Questions healthcare teams ask us

Where our work involves access to protected health information, we can enter into a BAA as part of the contract. We also design cloud environments so that your cloud provider’s BAA covers the services in use.

Yes. We start with an inventory and documentation pass, add monitoring and alerting, then support the channels under an agreed SLA. This covers both commercial Mirth Connect (NextGen, version 4.6 onwards) and the open-source Open Integration Engine fork.

Usually by adding a FHIR server or facade that maps your HL7 v2 and CCDA data into FHIR R4 resources conforming to US Core, secured with SMART on FHIR. Your source systems do not need to change on day one.

We integrate with major EHRs through their supported interfaces: HL7 v2 feeds, FHIR APIs and vendor app programmes. Some vendor programmes require your organisation to sponsor or register the integration, and we work through that with you. We are not a certified partner of any EHR vendor.

A standard HL7 v2 feed between two systems that are already reachable often takes days to a couple of weeks, including testing. Analyser interfaces, FHIR facades and HIE onboarding take longer, mostly because of partner testing windows. We give you an estimate after the discovery call.

Clinic Answering Service is built for US practices and HIPAA requirements. Our India-focused products (dental, physio, pathology and veterinary) are built for Indian clinics and data-protection law. Ask us for the security documentation of any product you are evaluating.

Have a feed that keeps breaking, or a FHIR deadline coming?

Talk to a healthcare integration engineer. You will get a straight assessment and a realistic timeline.

Talk to a Health IT Engineer

Other industries we engineer for